Privacy Policy

Effective Date: April 22, 2025  |  Last Updated: April 22, 2025

Lined & Loaded ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website linedandloadedstriping.com or contact us for services.

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1. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, phone number, email address
• Property Information: Service address, property type, number of parking spaces
• Communications: Messages you send us through our website form or via text/call
• Usage Data: Pages visited, browser type, IP address (collected automatically)

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and inquiries
• Provide, schedule, and manage line striping services
• Send you service updates, quotes, and follow-up communications
• Send text messages and calls related to your request (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

3. Text Message Communications (SMS)

By submitting our contact form, you expressly consent to receive text messages (SMS) and phone calls from Lined & Loaded at the phone number you provide. This may include messages sent using an autodialer or prerecorded voice.

• Consent is not a condition of any purchase
• Message and data rates may apply
• Message frequency varies based on your inquiry and service status
• To opt out at any time, reply STOP to any text message
• For help, reply HELP or contact us at (469) 966-2580

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted vendors who assist in operating our business (e.g., SMS/call platforms like Twilio)
• Legal Requirements: When required by law, court order, or government authority

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at linedloaded@gmail.com.

7. Cookies & Tracking

Our website may use basic cookies or analytics tools to understand how visitors use the site. We do not use advertising cookies or sell data to ad networks.

8. Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information:

• Lined & Loaded
• Dallas–Fort Worth, Texas
• Phone: (469) 966-2580
• Email: linedloaded@gmail.com
• Website: linedandloadedstriping.com